Ooooooooh, am I in a mood today. An odd confluence of details and circumstances makes for a grungy feeling morning, and while I think I'm getting through it fairly well, it's definitely taking more effort than I was expecting I would need.
First off, an acquaintance of mine is treating me like a moron because I shared my opinion on a political issue. It's not so much the content of the issue that's bothering me-- I studied political science and case law and competed in a national competition centered on knowledge of the Bill of Rights, the Constitution, and other supporting documents that laid the groundwork for our system in other examples of government, and I know how to debate with facts and data, and I'm comfortable talking about the role of government, which is what this issues is centered around-- as it is the way he's talking to me, like he's a talking head on Fox News. He's a fire-starter, and loves getting people so worked up that they start yelling and screaming. I've seen him do it to other people, and in that scenario, I just walk away; I don't get involved with people looking to pick a fight or prove how they're right with the caveat that everyone else is wrong. But he jumped on something I said that was not directed at him, and has spent an inordinate amount of time trying to bait me into a screaming match. My dilemma is that I know I can present facts, craft an argument that displays the merits of my position, and can understand the opposition's arguments enough to give counterpoints when I have them, and concede when I can agree; I also want to be done with this ridiculous experience, and for that to happen, I have to keep quiet, because anything I say will only stir the pot. I can be right, or I can be finished, and neither one of those options is good enough, so I have to choose which one I can stomach.
Secondly, and most importantly right now, work has been fucknuts batshit crazy! I started only a few weeks after they switched to a new computer system, so I have been learning just slightly behind them, and I feel like, for the most part, I'm picking it up alright. And then yesterday happened. Yesterday. The End of The Month Statements. We had some error between the old and new systems, and not all of the billing information for customers ended up in the right place, so when we sent out a mass email letting everyone know their balances, our phone lines exploded. Last night, with eight minutes to closing, we had about 15-20 people call the three phones here about their bills and we didn't have any answers for them, so I knew that today was going to suuuuuuuuck, but holy hell in a hula hoop! We had absolutely non-stop calls for FIVE HOURS and only three people instead of six answering phones. And we couldn't even really answer! We didn't know what the hell was going on, so how can we tell everyone else how we're going to fix it?! (Give you an example of how bad it was here: this paragraph took me two fucking hours to write!)
I've kept this entry open today because in the few minutes of downtime I've had, I've needed to get the frustration out of my head so I don't start lashing out at coworkers, or more likely, customers. I'm glad I've had it up-- I type fast anyway-- but I have to end it for now because I'm supposed to leave in about an hour so I can get an adjustment and then home to play with my nephew.
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